Your Car Finance Refund Letter, Made Simple
Prepare a car finance complaint letter to review and send yourself. The current PDF price is shown before checkout.
Fees vary by provider. This comparison is an example, not a prediction of compensation.
The FCA's final motor finance redress scheme (PS26/3) also estimates £9.1bn in total industry costs (including administration), across 12.1m eligible agreements, at expected claim uptake.
Source: FCA PS26/3 (March 2026)
How It Works
Generate your complaint document in 3 simple steps. You submit it yourself—we just create the letter.
1. Answer Simple Questions
Tell us about your lender and agreement. Takes under 60 seconds. No paperwork required—our tool includes tracing logic.
2. Download Your Letter
We generate a PDF complaint letter citing FCA PS25/18 regulations with pre-filled lender addresses. Download instantly—any checkout amount appears clearly before you pay.
3. You Submit It
Print or email the letter to your lender yourself. You're in control. Any refund goes directly to you—100% yours.
Car finance complaints: what happens next?
Parts of the FCA compensation scheme are suspended during a legal challenge. You can still contact your lender about your agreement.
Under the FCA's 26 October 2026 update, lenders do not have to calculate or pay compensation under the scheme until the legal process concludes. Other complaint-handling duties continue.
Ask about commission on your agreement and keep a copy of your complaint. You can complain directly for free using our car finance letter template.
Timing depends on the legal challenge and your circumstances. Read the FCA's scheme update and consumer guidance for the applicable process. A refund is not guaranteed.
Why Use a Document Tool?
You can complain directly to your lender for free. Our optional tool helps you prepare a document to review and send yourself.
You Keep Everything
We take no percentage of any compensation. The free template is available immediately; the optional PDF generator shows its price before checkout.
Questions for Your Lender
Ask about commission, what was disclosed and whether any redress applies to your agreement. The lender must assess the facts.
Guided Letter Preparation
No phone calls, no meetings. Answer a few questions, download your PDF. Simple.
Works Without Paperwork
Missing your original agreement? Provide the details you know and ask the lender which records it can locate.
Your Privacy Choices
Your details are used to prepare and deliver your letter. Read our Privacy Policy for storage, retention and deletion information.
Pre-Filled Lender Details
Our directory supplies lender contact details. Check them against your lender's official website before sending.
Frequently Asked Questions
Ready to Generate Your DCA Complaint Letter?
Prepare your complaint letter, download once we've confirmed checkout, and submit it yourself.
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